Refund Policy

Last Updated: March 17, 2026

1. Overview

At Accountzila.com, we strive to provide high-quality digital accounts and excellent customer service. This Refund Policy outlines the circumstances under which we offer refunds or replacements.

2. Eligibility for Refunds

Refunds may be granted in the following situations:

• Non-Delivery: If accounts are not delivered within the specified timeframe
• Incorrect Description: If delivered accounts do not match the service description
• Non-Functional Accounts: If accounts are found to be non-functional at the time of delivery
• Duplicate Orders: If you accidentally placed the same order twice

3. Refund Request Process

To request a refund:

• Contact us within 48 hours of delivery
• Provide your order details and specific issue
• Include any relevant screenshots or documentation
• Allow us 24-48 hours to review your request

4. Replacement Policy

In most cases, we prefer to offer replacements rather than refunds:

• Non-functional accounts will be replaced with working ones
• Incorrect accounts will be replaced with the correct type
• Replacements are processed within 24 hours of approval

5. Non-Refundable Situations

Refunds will not be granted for:

• Account suspensions or bans by third-party platforms after delivery
• Issues caused by improper account use by the buyer
• Change of mind after accounts have been delivered
• Requests made after the 48-hour window
• Accounts that were working at delivery but stopped later due to platform policy changes

6. Partial Refunds

In some cases, partial refunds may be offered:

• If only a portion of the order has issues
• If the delivered accounts partially match the description
• At our discretion based on the specific circumstances

7. Refund Method

Approved refunds will be processed:

• Using the same payment method used for the original purchase
• Within 5-10 business days of approval
• Minus any applicable transaction fees

8. Custom Orders

Custom orders have specific refund terms:

• Refunds may not be available once work has begun
• Each custom order is evaluated on a case-by-case basis
• Terms will be discussed and agreed upon before order confirmation

9. Contact for Refunds

To request a refund or replacement, contact us:

• WhatsApp: +923052668445
• Telegram: @ThreadMart445
• Email: jameelkhan99999999@gmail.com

10. Policy Changes

We reserve the right to modify this Refund Policy at any time. Changes will be effective immediately upon posting to our website.